Star LED’s Shipping Information
Carriers & Rates
We use the United States Post Office and UPS for our shipments.
Shipping costs are calculated at the time of purchase and determined by product weight and quantity ordered. Shipping costs are clearly displayed during the checkout process prior to your order confirmation and payment is requested.
Orders are shipped from Tennessee, ensuring a reasonable shipping time frame across the USA.
In-stock orders will ship out within 24 hours and will reach customers within approximately 4-5 days.
Star LED will email tracking numbers to customers once orders have shipped, provided a valid email address is on file.
Issues with Shipping
In the event that your order arrives damaged in any way, please email us within 14 days at
support @ starled.green with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a timely and satisfactory solution.